Maximum support
Our clients get access to My VIZID, a portal were you can update your personal settings, find relevant FAQs, and get in touch with our support team.
Do you have questions about VIZID or its products? Don't hesitate to contact us via the following channels:
| support@vizid.be |
Google Talk
VIZID |
support@vizid.be (instant chat if status = online) |
|
Jan |
 |
|
Igor |
|
Windows Live Messenger
MSN |
support@vizid.be |
Skype
Jan |
jan.de.messemaeker |
Commitment
Although our standard support is limited to e-mail, we are committed to answer all mails within 32 hours, and in reality this might even get close to a response time of 6 hours...
We also provide alternatives like Instant Messaging via Google Talk or Windows Live Messenger, and via Skype. You might catch us online at some times, than again not always.. We want to be able to offer the lowest price possible and a good support for all our clients, and that is why IM and phone support are not included in our standard support package..
Our clients deserve a flawless support; this is the main reason why we also provide an extensive FAQ and tutorial section to answer the basic questions and even help you in your adventure in webmaster land.